Ziplines USA warranty.
  • This warranty is valid only if all the accessories were purchased in Ziplines USA and if the installation was done by us, and when the training and maintenance has been done by The Zip line USA, and record maintenance logbook under supervision of Ziplines USA.
  • If the zipline is used with devices from other manufacturers that are not recommended by us, the guarantee of the zipline and any item would be canceled because these different devices could damage the cables and special equipment for the zipline.
  • 3 year warranty on the steel cable for intense use with pulleys authorized by us. (required maintenance records).
  • 1 year warranty on pulleys made ​​by us used in our distribution cables for heavy use (except bearings).
  • 1 year warranty on pulleys PETZL used in our distribution cables (except bearings).
  • 1 year warranty:
    • Zipline Harness
    • Extensions
    • Helmets
    • Steel carabiner with lock
    • Passive brake (only in installations by Ziplines USA)
  • Warranty valid only when taking the training and maintenance as well as following the instructions in the manual provided by Ziplines USA and the manufacturer other accessories.
  • Damaged items should be sent to Ziplines USA for inspection, if the equipment is damaged by misuse, a repairing fee will be charged, shipping charges will be paid by the user.
  • The warranty covers reparation or replacement of equipment, as the case of the damaged item, shipping costs will be charged to the user.